Privacy Policy

Last updated: September 16, 2026

This Privacy Policy explains how norelmont™, operated by Shanghai Baiyiyong Network Technology Co., Ltd., collects, uses, shares, retains, and protects personal information when you visit our website, place an order, contact customer service, or otherwise use our services.

Information We Collect

Depending on how you interact with us, we may collect:

Contact details, including your name, email address, telephone number, billing address, and shipping address.
Account, order, payment-status, transaction, return, and customer-service records.
Product reviews, survey responses, and communications you send to us.
Device, browser, network, IP address, approximate location, and website-usage information.
Information collected through cookies and similar technologies.

How We Use Information

We may use personal information to operate our store, process payments and orders, arrange delivery, provide customer support, manage returns, prevent fraud, maintain website security, improve our products and services, understand website performance, comply with legal obligations, and deliver marketing communications where permitted.

How We Share Information

We may share information with payment processors, fulfillment providers, shipping carriers, website and hosting providers, analytics and marketing providers, customer-support platforms, professional advisers, and governmental authorities where legally required.

Information may also be disclosed in connection with a financing, merger, restructuring, acquisition, sale of assets, or similar business transaction.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential store functionality, remember preferences, measure performance, understand website usage, prevent fraud, and support advertising where permitted.

You may be able to manage cookies through your browser, device controls, cookie banner, or website privacy settings.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and tax records, resolve disputes, prevent fraud, provide support, and comply with legal obligations.

Information Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information. However, no electronic transmission or storage method can guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have rights relating to access, correction, deletion, portability, restriction, objection, withdrawal of consent, or certain uses and disclosures of personal information. We may need to verify your identity before completing a request.

You may unsubscribe from promotional emails by using the unsubscribe link included in those messages.

Children's Privacy

Our store is not directed toward children, and we do not knowingly collect personal information from children in a manner prohibited by applicable law.

International Processing

Your information may be processed in countries other than your country of residence. Where required, appropriate safeguards will be used for international transfers.

Changes to This Policy

We may update this policy to reflect operational, technological, legal, or regulatory changes. The revised policy and updated date will be published on this page.